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FAQ - Frequently Asked Questions
Do I have to be home while you groom my pet? Until we get to know you and your pet, we prefer that you be home while Bath N Biscuit Mobile Pet Grooming is there. Once we have developed a relationship (1-2 visits), we can make arrangements to work on your pet even if you aren't home. Please ask for more details. |
Am I required to show proof of vaccinations? Yes. For the safety of your pet and myself, we do require proof of up-to-date rabies vaccination. Please be prepared to present a rabies certificate showing the date of expiration on our initial visit. While it is not required, I recommend all dogs be vaccinated against Parvovirus and Bordatella (Kennel Cough) particularly if they have regular contact with other dogs. To learn more about these diseases and other animal health issues, please visit vetinfo.com |
What if I have to cancel my appointment? Cancellations must be made at least 24 hours prior to the scheduled appointment time. Being a mobile service, I only take 4-6 grooming appointments per day. A last minute cancellation cannot be re-filled, resulting in lost income. If you are not home when we arrive for your scheduled and confirmed appointment, you will be assessed a $40 No-Show Fee, per pet. |
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